TARA User Guide

Frequently Asked Questions (FAQ)

Q1: How to increase the storage on the TARA system?

Send the following details to thaisc-support@nstda.or.th and CC the project investigator.

1. Specify the path (/home of user or /project)

  • If you need to increase storage of project, please specify your project code.
  • If you want to increase storage your personal path (/home), please specify your username.

2. Specify size (10 GB, 50GB, etc.)

Q2: Why can’t I submit a job on the TARA system?

It may be caused by ThaiSC project number for charging usage in your script (#SBATCH –A projxxxx). This may be caused by a missing SLURM Account within the script. If the problem persists despite specifying the SLURM Account, send your SLURM script to thaisc-support@nstda.or.th so that the administrator may check and respond promptly.

Q3: How to change or reset your password?

1. You can send a Username to Email: thaisc@nstda.or.th. when you want to change or reset password.

2. The administrator will reset the password and send you a new one.

3. Using the new password, log in and set your own password.

Q4: How to add new team members who have access to your project?

For user at NSTDA, please ask your PI to add new team member at https://o.nstda.or.th/app/tsc

For other users, please ask your PI to add new team member via this formhttps://forms.gle/BZrYgGuf2JCgrrXm8

Q5: Why do I see the “password will be expired” message?

  • Once you change your password, you can access the TARA system.
  • These are the details on changing your password.
  • Password: enter your current password.
  • Re-type password: enter your current password again.
  • New password: enter your new password.
  • Re-type new password: enter your new password again.

Q6: How to enable email notifications for job status?

Insert this command to your sbatch script :

#Enable mail log
#SBATCH --mail-user=XXX@nstda.or.th
#SBATCH --mail-type=ALL 		#All status (start & finish)
#SBATCH --mail-type=END,FAIL,TIME_LIMIT #Finish status